how chatbot is constantly evolving and further overcoming the human resources

We are entering into a new era where technology is constantly evolving and while some technology trends can be fleeting and easily forgotten, some take hold and are destined to dominate the industry for years to come. And one such technology on the rise that we can talk about is the Chat bot. This new technology has come up and grown considerably over the last few years in the tech world.

However, if you are wondering what are Chat bots? Well, to put in simple terms and give you an example, at times when you visit a website you would have seen a window pop up in those websites which answer your queries. Well, that is nothing but a Chat bot.

As for the comprehensive description, Chat bots are basically software programs where a user can interact with the bot through normal text messaging like carrying out a conversation with another person on the other end.

Chat bots are applied practically in customer service or information acquisition processes. Besides some of the benefits include ease of usage, reliability, reach ability of services at anywhere and at any time. All social sites, website, and blogs which can be accessed from a mobile phone could also feature Chabot services.

From Social messaging to Chat Bots, the industry has forgone revolutionary phase. These are pervasive trends. It is widely believed that overall, people now spend more time in social messaging than in social media. That is especially true for the younger millennial generation, with their all-important disposable income. In another sense, then, the increased interest in chat bots also reflects a cultural shift toward social messaging. Just as users have migrated towards SMS and messaging apps as their communications medium of choice, so they have embraced that same familiar interface for chat bots

Chat bots are bringing a cultural shift in technology, sweeping all before them in an increasingly connected and online world. And as e-commerce consumers become more comfortable interacting with machines online, chat bots will inevitably continue to dominate the online landscape

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